Privacy Policy for Aldor by Dormot


Last Updated: March 2026


Aldor by Dormot (“Aldor”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users, businesses, and delivery partners.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Aldor mobile application, website, or any of our services.


By using Aldor, you agree to the collection and use of information in accordance with this policy.



1. Information We Collect


We may collect the following types of information:


Personal Information


When you create an account or use our services, we may collect:

Full name

Email address

Phone number

Delivery address

Payment information

Business information (for merchants)


Usage Information


We automatically collect certain information when you use our platform, including:

Device type

IP address

App usage activity

Location data (for delivery services)


Business Partner Information


For restaurants and merchants joining Aldor, we may collect:

Business name

Business address

Contact details

Banking or payout information



2. How We Use Your Information


We use the collected information to:

Provide and operate Aldor services

Process orders and deliveries

Connect customers with restaurants and delivery partners

Process payments

Improve our app and services

Send updates, promotions, and important notifications

Provide customer support



3. Location Information


Aldor may collect real-time location data to:

Enable accurate delivery services

Track orders

Assist delivery riders with navigation


Location data is only used when the app is active or during order delivery.



4. Sharing Your Information


We do not sell your personal information.


However, we may share information with:


Restaurants & Merchants

To process your orders.


Delivery Partners

To complete deliveries.


Payment Providers

To process secure payments.


Legal Authorities

If required by law or to protect Aldor and its users.



5. Data Security


We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


However, no online platform can guarantee absolute security.



6. Data Retention


We retain your information only for as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce our agreements



7. Your Privacy Rights


You have the right to:

Access your personal information

Request corrections to inaccurate data

Request deletion of your account

Opt out of marketing communications


Requests can be sent to our support team.



8. Third-Party Services


Aldor may use third-party services such as payment processors, analytics providers, and logistics tools. These services may collect information according to their own privacy policies.



9. Children's Privacy


Aldor services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.



10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any updates will be posted on our website or within the Aldor application.

Continued use of the service after updates means you accept the revised policy.



11. Contact Us


If you have any questions about this Privacy Policy, you can contact us at:

Aldor by Dormot
Email: support@aldorapp.com
Website: www.aldorapp.com

Privacy Policy for Aldor by Dormot


Last Updated: March 2026


Aldor by Dormot (“Aldor”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users, businesses, and delivery partners.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Aldor mobile application, website, or any of our services.


By using Aldor, you agree to the collection and use of information in accordance with this policy.



1. Information We Collect


We may collect the following types of information:


Personal Information


When you create an account or use our services, we may collect:

Full name

Email address

Phone number

Delivery address

Payment information

Business information (for merchants)


Usage Information


We automatically collect certain information when you use our platform, including:

Device type

IP address

App usage activity

Location data (for delivery services)


Business Partner Information


For restaurants and merchants joining Aldor, we may collect:

Business name

Business address

Contact details

Banking or payout information



2. How We Use Your Information


We use the collected information to:

Provide and operate Aldor services

Process orders and deliveries

Connect customers with restaurants and delivery partners

Process payments

Improve our app and services

Send updates, promotions, and important notifications

Provide customer support



3. Location Information


Aldor may collect real-time location data to:

Enable accurate delivery services

Track orders

Assist delivery riders with navigation


Location data is only used when the app is active or during order delivery.



4. Sharing Your Information


We do not sell your personal information.


However, we may share information with:


Restaurants & Merchants

To process your orders.


Delivery Partners

To complete deliveries.


Payment Providers

To process secure payments.


Legal Authorities

If required by law or to protect Aldor and its users.



5. Data Security


We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


However, no online platform can guarantee absolute security.



6. Data Retention


We retain your information only for as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce our agreements



7. Your Privacy Rights


You have the right to:

Access your personal information

Request corrections to inaccurate data

Request deletion of your account

Opt out of marketing communications


Requests can be sent to our support team.



8. Third-Party Services


Aldor may use third-party services such as payment processors, analytics providers, and logistics tools. These services may collect information according to their own privacy policies.



9. Children's Privacy


Aldor services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.



10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any updates will be posted on our website or within the Aldor application.

Continued use of the service after updates means you accept the revised policy.



11. Contact Us


If you have any questions about this Privacy Policy, you can contact us at:

Aldor by Dormot
Email: support@aldorapp.com
Website: www.aldorapp.com

Experience the future of service.

Dormot Tech Sol Ltd. All rights reserved. 2026

Services

Pay Bills

Delivery

Marketplace

Dormot Tech Sol Ltd. All rights reserved. 2026

Services

Pay Bills

Delivery

Marketplace

Experience the future of service.