Privacy Policy for Aldor by Dormot
Last Updated: March 2026
Aldor by Dormot (“Aldor”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users, businesses, and delivery partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Aldor mobile application, website, or any of our services.
By using Aldor, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account or use our services, we may collect:
Full name
Email address
Phone number
Delivery address
Payment information
Business information (for merchants)
Usage Information
We automatically collect certain information when you use our platform, including:
Device type
IP address
App usage activity
Location data (for delivery services)
Business Partner Information
For restaurants and merchants joining Aldor, we may collect:
Business name
Business address
Contact details
Banking or payout information
2. How We Use Your Information
We use the collected information to:
Provide and operate Aldor services
Process orders and deliveries
Connect customers with restaurants and delivery partners
Process payments
Improve our app and services
Send updates, promotions, and important notifications
Provide customer support
3. Location Information
Aldor may collect real-time location data to:
Enable accurate delivery services
Track orders
Assist delivery riders with navigation
Location data is only used when the app is active or during order delivery.
4. Sharing Your Information
We do not sell your personal information.
However, we may share information with:
Restaurants & Merchants
To process your orders.
Delivery Partners
To complete deliveries.
Payment Providers
To process secure payments.
Legal Authorities
If required by law or to protect Aldor and its users.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no online platform can guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce our agreements
7. Your Privacy Rights
You have the right to:
Access your personal information
Request corrections to inaccurate data
Request deletion of your account
Opt out of marketing communications
Requests can be sent to our support team.
8. Third-Party Services
Aldor may use third-party services such as payment processors, analytics providers, and logistics tools. These services may collect information according to their own privacy policies.
9. Children's Privacy
Aldor services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website or within the Aldor application.
Continued use of the service after updates means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Aldor by Dormot
Email: support@aldorapp.com
Website: www.aldorapp.com
Privacy Policy for Aldor by Dormot
Last Updated: March 2026
Aldor by Dormot (“Aldor”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users, businesses, and delivery partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Aldor mobile application, website, or any of our services.
By using Aldor, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account or use our services, we may collect:
Full name
Email address
Phone number
Delivery address
Payment information
Business information (for merchants)
Usage Information
We automatically collect certain information when you use our platform, including:
Device type
IP address
App usage activity
Location data (for delivery services)
Business Partner Information
For restaurants and merchants joining Aldor, we may collect:
Business name
Business address
Contact details
Banking or payout information
2. How We Use Your Information
We use the collected information to:
Provide and operate Aldor services
Process orders and deliveries
Connect customers with restaurants and delivery partners
Process payments
Improve our app and services
Send updates, promotions, and important notifications
Provide customer support
3. Location Information
Aldor may collect real-time location data to:
Enable accurate delivery services
Track orders
Assist delivery riders with navigation
Location data is only used when the app is active or during order delivery.
4. Sharing Your Information
We do not sell your personal information.
However, we may share information with:
Restaurants & Merchants
To process your orders.
Delivery Partners
To complete deliveries.
Payment Providers
To process secure payments.
Legal Authorities
If required by law or to protect Aldor and its users.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no online platform can guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce our agreements
7. Your Privacy Rights
You have the right to:
Access your personal information
Request corrections to inaccurate data
Request deletion of your account
Opt out of marketing communications
Requests can be sent to our support team.
8. Third-Party Services
Aldor may use third-party services such as payment processors, analytics providers, and logistics tools. These services may collect information according to their own privacy policies.
9. Children's Privacy
Aldor services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website or within the Aldor application.
Continued use of the service after updates means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Aldor by Dormot
Email: support@aldorapp.com
Website: www.aldorapp.com
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Dormot Tech Sol Ltd. All rights reserved. 2026
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